Return & Exchange Policy

🛍️ Hamim Crafts Return & Exchange Policy

Eligibility

• Returns and exchanges are accepted within 7 days of delivery.
• Items must be unused, in original condition, and packaging.
• Customized or personalized items are nonreturnable unless damaged or defective.

Process

1. Contact us at care@hamimcrafts.com with your order number and reason for return.
2. Ship the item back securely; buyer is responsible for return shipping costs.
3. Once received and inspected, we’ll issue a refund or exchange within 5 business days.

Damaged or Defective Items

• If your order arrives damaged, please send photos within 48 hours of delivery.
• We’ll arrange a replacement.